babu ashvasan Privacy Policy

1.1 Registration and Identity Information

When you create a new account on babu ashvasan, you are required to provide the following information:

• Full name and date of birth (for age verification — to confirm the 21+ age requirement is met)
• Valid email address and mobile number
• Preferred username and password
• National ID card or equivalent identity document details (as part of KYC verification)

This information is used for account management, security verification, and meeting legal obligations.

1.2 Financial and Transaction Information

We collect payment-related information to process deposits and withdrawals. When transactions are made through babu ashvasan via bKash, Nagad, Rocket, Upay, or bank transfer, the details of those transactions are stored securely on our servers. However, we never store mobile banking PINs or full bank account numbers.

1.3 Device and Browsing Information

To improve platform performance and ensure security, we automatically collect certain information:

• IP address and browser type
• Device operating system and language settings
• Time spent on the platform and page navigation data
• Cookies and session data

2.1 Service Operation and Improvement

We use your information to keep your account active, process transactions, and deliver an experience suited to your preferences. By analysing gaming history, babu ashvasan can display content more relevant to you. User activity is monitored in line with our responsible gaming guidelines, which helps identify patterns of excessive betting.

2.2 Security and Fraud Prevention

Information is analysed to ensure account security and detect suspicious activity. If unauthorised access, creation of multiple accounts, or any other misconduct is detected, immediate action is taken. SSL encryption applies to all transactions.

2.3 Customer Support and Communication

We use your email and mobile number to send important account-related notifications, OTP verification, and support. Your provided information is used when you contact us through babu ashvasan's 24/7 live chat and email support channels.

2.4 Bonus and Promotion Management

Bonus eligibility is determined by analysing user account activity. Transaction history is used to determine VIP level, calculate cashback, and provide other promotional offers.

3.1 Payment Processors

The necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and banks to complete deposits and withdrawals. This sharing is limited strictly to completing the transaction.

3.2 Gaming Software Providers

The technical information needed to manage game sessions is exchanged with our software partners including Evolution, Pragmatic Play, PG Soft, and JILI. This information is also protected by each partner's own privacy policy.

3.3 Legal Obligations

Information may be provided in response to a valid request from a government or law enforcement agency under applicable Bangladesh law. Such sharing of information is outside our control and is subject to legal obligations.

4.1 How Cookies Are Used

Several types of cookies are used on the babu ashvasan platform:

• Essential Cookies: These are necessary to maintain login sessions and ensure security. Without these cookies, the platform will not function properly.
• Functional Cookies: Used to remember your preferred language, layout, and other settings.
• Analytical Cookies: Help analyse platform usage to improve the quality of service.

4.2 Cookie Controls

You can disable or delete cookies at any time from your browser settings. However, disabling essential cookies may mean that some important platform features are no longer available to you.

5.1 Retention Period

Information is retained while your account is active. Even after an account is closed, financial transaction records may be kept for a set period to meet legal and regulatory requirements. Personal identity information is not retained beyond what is necessary.

5.2 Data Protection Methods

babu ashvasan follows industry-standard security practices for data protection:

• SSL/TLS encryption — all data transfers are encrypted
• Password hashing — stored passwords are never kept in plain text
• Firewall and intrusion detection systems
• Regular security audits

6.1 Right to View and Correct Information

You can log in to your account at any time to view your stored personal information and update it if needed. If any information is incorrect, it can be corrected with the help of the support team.

6.2 Request to Delete Information

After closing your account, you may request that your personal information be deleted. However, financial transaction records may need to be retained for a set period for legal reasons.

6.3 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you can unsubscribe via your account settings or through the support team. This will not stop necessary account-related notifications.

7.1 Age Verification and Minors' Information

babu ashvasan strictly follows a 21+ age policy. Age is verified at the time of registration, and no account for a person under 21 is approved. No information belonging to minors is intentionally collected or stored. If a minor's information is collected by mistake, it is deleted as soon as this becomes known and the relevant account is closed.

8.1 Policy Updates

This privacy policy may be updated from time to time due to service improvements or legal changes. For any significant changes, a notification will be sent to the registered email or posted on the platform. Continued use of the platform after a change is considered acceptance of the updated policy. To learn more about us, visit our about us page.

8.2 Previous Versions

Previous versions of this policy may be available on request through the support team. However, the version published on this page is always considered the current and effective one.